Free delivery for orders over $70!

PRIVACY POLICY

Introduction

 Solid Eleven (“we,” “us,” or “our”) collects, uses, and protects your Personal Information when you visit or purchase from our website www.solideleven.com

Information We Collect

We collect the following to operate our store and serve you: 

 

1. Device Information: 

   - Purpose: To optimize site performance and analyze usage. 

   - Collected: Browser type, IP address, time zone, and interactions with the Site (via cookies or similar tools). 

   - Shared with: Shopify (our e-commerce platform). 

 

2. Order Information

   - Purpose: To process payments, ship orders, screen for fraud, and send updates. 

   - Collected: Name, billing/shipping address, payment details, email, and phone number. 

   - Shared with: Shopify and order fulfillment partners. 

 

3. Customer Support Information

   - *Purpose*: To assist with inquiries. 

   - *Collected*: Details you provide during support requests. 

People Under the Age of 18

Our site is not intended for individuals under the age of 18. 

 

We do not knowingly collect data from minors. Parents/guardians may contact us at [info@solideleven.coml] to request deletion of unintentionally collected information.

Sharing Your Information

We share data only as necessary: 

 

- With Shopify to power our store. 

- With shipping/payment partners to fulfill orders. 

- To comply with laws (e.g., subpoenas) or protect our rights. 

Advertising

We use Google Analytics to understand customer behavior and may show tailored ads via platforms like Facebook and Google. You can opt out of targeted ads using these links: 

 

- [Facebook Ad Preferences](https://www.facebook.com/settings/?tab=ads) 

 

- [Google Opt-Out](https://www.google.com/settings/ads/anonymous) 


- [Digital Advertising Alliance](https://optout.aboutads.info/)

How We Use Your Data

- Process orders and payments. 

- Communicate order updates, offers, and security alerts. 

- Improve our services and prevent fraud. 

Data Retention

We retain order information unless you request deletion (see “Your Rights” below). 

Automated Decision-Making

We use automated tools like Shopify’s fraud prevention systems (e.g., temporary IP/credit card blacklists) to protect against risks. 

Your Rights

Data is processed in Ireland and transferred globally (e.g., Canada, U.S.). 

For details on GDPR compliance, review Shopify’s GDPR Whitepaper(https://help.shopify.com/en/manual/your-account/privacy/GDPR). 

 

- CCPA (California Residents): You have the right to access, correct, 

or delete your data. Authorized agents may submit requests on your behalf. 

Cookies

Cookies enhance your browsing experience by remembering preferences (e.g., login details). You can manage cookies via browser settings (see [www.allaboutcookies.org](https://www.allaboutcookies.org)). Blocking cookies may affect site functionality. For ad preferences, refer to the “Advertising” section above. 

Do Not Track

We do not alter data practices in response to “Do Not Track” browser signals.

Policy Updates

This policy may be revised periodically to reflect operational, legal, or regulatory changes. 

Contact Us

For questions or requests: 

Email: info@solideleven.com

Pure Ashwagandha

Bee Triple Fusion

Bee Bread Extract Powerful Antioxidant

Beetroot Extract

Birch Chaga Truffles

Chaga Mushroom

NUTRI SUPERFOOD BLEND

Beetroot & Hibiscus Extract

Ginkgo Biloba & Ginseng

Supreme Mushroom Fusion

Lion's Mane Mushroom

Natural extracts

Elevate Your Daily Balance!

Chaga bring slow-grown forest resilience to your routine - antioxidant-rich, quietly supporting immunity, gut balance and steady energy without the noise of additives or overpromises.

SHOP NOW

Natural extracts

Elevate Your Daily Balance!

Chaga bring slow-grown forest resilience to your routine - antioxidant-rich, quietly supporting immunity, gut balance and steady energy without the noise of additives or overpromises.

SHOP NOW

Information

Privacy Policy

Shipping & Delivery

Returns & Refunds

Terms of Use

Contact Us

Get early access to all the good stuff

Join our insiders list for updates, offers & more.

Thanks for contacting us. We'll get back to you as soon as possible.

By entering your email and clicking "Send", you consent to receive marketing communications from SOLID 11 at the email address provided. You can unsubscribe at any time. View our Privacy Policy.

© 2026 SOLID 11