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TERMS OF USE

Overview

This website is operated by Solid Eleven. Throughout the site, the terms “we”, “us”, and “our” refer to Solid Eleven. We offer this website, including all information, tools, and services available on it, to you - the User, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing from us, you engage with our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms or policies linked or referenced here. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

 

Please read these Terms of Service carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms. If you don’t agree, you may not access the site or use any services. If these Terms are considered an offer, acceptance is strictly limited to them.

 

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to update or change these Terms by posting updates here. It's your responsibility to check for changes; continued use of the site means you accept them.

 

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

Online Store Terms

By accepting these Terms, you confirm that you are at least the age of majority in your state or province of residence—or that you are and have given consent for any minor dependents to use this site.

 

You agree not to use our products for illegal or unauthorized purposes or violate any applicable laws, including copyright laws.

 

Any breach of these Terms will lead to immediate termination of your services.

General Conditions

We reserve the right to refuse service to anyone for any reason, at any time.

 

You understand that your content (excluding credit card info) may be transferred unencrypted over networks and adjusted to meet technical requirements. Credit card info is always encrypted during transfer.

 

You agree not to duplicate, copy, sell, or exploit any part of the Service or access to it without written permission from us.

 

Headings in this agreement are for convenience and don’t affect the Terms.

Information

We’re not responsible if information on this site isn’t accurate, complete, or current. All content is for general information only and shouldn’t be your sole basis for decisions without consulting more reliable sources. You rely on it at your own risk.

 

This site may contain historical information, which is not current and is provided for reference only. We may modify site content at any time but have no obligation to update it. You agree it’s your responsibility to monitor any changes.

Changes in Service & Pricing

Product prices may change at any time without notice.

 

We reserve the right to modify or discontinue the Service (or any part of it) at any time, without notice.

 

We’re not liable to you or any third party for any changes in pricing, suspension, or discontinuation of the Service.

Products & Services

Some products or services are available only online and may have limited quantities. Returns and exchanges follow our Refund Policy.

 

We aim to display product colors and images as accurately as possible, but can’t guarantee how they appear on your device.

 

We reserve the right, but are not obligated to limit sales to any person, region, or jurisdiction. We may also limit quantities or discontinue any product at any time without notice. All product descriptions and pricing are subject to change.

 

We do not guarantee that products, services, or materials will meet your expectations, since your expectations are unique for you.

Billing & Account Information

We may refuse or cancel any order at our discretion, including limiting quantities per person, household, or order. Restrictions may apply to orders using the same account, card, or shipping/billing info. If we make changes or cancel an order, we may try to notify you via email or phone.

 

You agree to provide accurate, up-to-date purchase and account info, including email, billing, and payment details, so we can process your transactions and contact you as needed.

 

For more info, check out our Refund Policy.

Optional Tools

We may give access to third-party tools that we don’t monitor or control.

You agree that these tools are provided “as is” and “as available,” without warranties or endorsements. We’re not responsible for any issues arising from your use of these tools.

 

Use of third-party tools is entirely at your own risk, and you should review the terms set by their providers.

 

New features or services added in the future will also be subject to these Terms.

Thirsd-Party Links

Some content, products, and services on our site may include materials from third parties.

 

Links may take you to external sites not affiliated with Solid Eleven. We don’t review or guarantee the accuracy of third-party content and aren’t responsible for their materials, products, or services.

 

We’re not liable for any damage or issues resulting from purchases or use of goods or services via third-party sites. Please review their policies before engaging in any transactions. Direct any concerns or complaints to the third party.

User Submissions

If you send us creative ideas, suggestions, contest entries, or other materials (with or without a request), you agree we can use them freely edit, copy, publish, distribute, and more, without compensation or obligation to you.

 

We may monitor or remove content we find inappropriate, offensive, or in violation of these Terms, though we’re not obligated to.

Your comments must not violate any third-party rights (copyright, privacy, etc.) or contain harmful, obscene, or misleading material. Don’t use a false identity or email. 

 

You’re solely responsible for your comments. We take no responsibility for content posted by you or others.

Personal Information

Your submission of personal info through our store is governed by our Privacy Policy.

Errors and Inaccuracies

At times, our site may contain errors or omissions in product details, pricing, promotions, shipping times, and availability. We reserve the right to correct this info and cancel orders if needed, without notice, even after an order is placed.

 

We’re not obligated to update or clarify any info unless required by law. A lack of update doesn’t mean content has been modified or is current.

Prohibited Uses

In addition to other restrictions, you’re prohibited from using the site or its content for:

●      Unlawful purposes or to promote illegal acts
●      Violating any regulations or laws
●      Infringing on intellectual property rights
●      Harassment or discrimination of any kind
●      Spreading false or harmful content, including malware
●      Collecting others' personal info or engaging in spamming, phishing, crawling, scraping
●      Obscene or immoral purposes
●      Tampering with site security or performance

We may terminate your access for violating any of these prohibitions.

Warranty Disclaimer & Limitation of Liability

We do not guarantee that using our Service will be uninterrupted, secure, or error-free, nor that results will be reliable or accurate.

 

You agree we may remove or cancel the Service at any time, without notice.

 

Your use of the Service and all products provided is at your own risk. Except where stated otherwise, everything is provided “as is” and “as available” with no guarantees, express or implied including merchantability, fitness for a particular purpose, or non-infringement.

 

Solid Eleven and its team will not be liable for any loss or damages - direct or indirect, arising from your use of our Service or products, including but not limited to lost profits, data, or other consequential damages, even if advised of their possibility. In areas where such limits aren’t allowed, liability will be restricted to the fullest extent permitted by law.

indemnification

You agree to defend, indemnify, and hold Solid Eleven and our team harmless from any claims, losses, or expenses (including attorney fees) that arise from your violation of these Terms or any applicable law or rights of another party.

severability

If any part of these Terms is found to be unlawful or unenforceable, the rest will remain valid and enforceable to the fullest extent allowed by law.

termination

These Terms remain effective unless terminated by either party. You can terminate by discontinuing use of our site. If you violate any part of the Terms, we may terminate your access without notice, and you’ll still be responsible for any outstanding amounts.

entire agreement

These Terms, along with any related policies on our site, represent the full agreement between you and Solid Eleven, overriding prior communications. Our failure to enforce any part of the Terms doesn’t waive our right to do so later.

 

Any unclear wording won’t be interpreted against us as the drafting party.

governing law

These Terms and any related agreements are governed by U.S. law.

Changes to Terms

You can always review the latest version of our Terms on this page.

 

We reserve the right to change these Terms at any time by updating this page. It’s your responsibility to check back periodically. Continued use of our site means you accept those changes.

Questions about these Terms? Reach out to us at: info@solideleven.com

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Specialty Collection

The Power of Targeted Nutrition!

Our Specialty Supplements Collection is designed to provide precise support for specific health goals, from energy and focus to balance and recovery. Each formula combines well chosen ingredients in optimal synergy to deliver real results.

SHOP NOW

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